Client Stories

  • 1.2% conversion increase
  • £3.5m income benefit
  • 50k multi car customers
  • 51k midterm adjustments via the app
  • 1.2% conversion increase
  • £3.5m income benefit
  • 50k multi car customers
  • 51k midterm adjustments via the app
  • 1.2% conversion increase
  • £3.5m income benefit
  • 50k multi car customers
  • 51k midterm adjustments via the app
  • 1.2% conversion increase
  • £3.5m income benefit
  • 50k multi car customers
  • 51k midterm adjustments via the app
An image of two hands holding a phone in front of the desk. The phone shows the homepage of the Hastings direct app.

Hastings Direct

Digital transformation for the UK’s biggest digital insurer

  • 2.24% conversion rate
  • 17.4% adoption rate
  • New proposition validated in 90 days
  • 2.24% conversion rate
  • 17.4% adoption rate
  • New proposition validated in 90 days
  • 2.24% conversion rate
  • 17.4% adoption rate
  • New proposition validated in 90 days
  • 2.24% conversion rate
  • 17.4% adoption rate
  • New proposition validated in 90 days
Picture of a Holland&Barrett store at night. The logo is well lit up and visible.

Holland & Barrett

Define, prototype, and validate new propositions

  • MoM conversion rate of 6.9%
  • LFL quarterly revenue of £265K
  • MoM conversion rate of 6.9%
  • LFL quarterly revenue of £265K
  • MoM conversion rate of 6.9%
  • LFL quarterly revenue of £265K
  • MoM conversion rate of 6.9%
  • LFL quarterly revenue of £265K
A user browsing through the Hafele quoting summary window page on a black laptop sitting on a wooden desk

Hafele UK

Future-proofing business strategy through UX, data, and optimisation

  • 12 core features tackled
  • 186 pains points identified
  • 52 user interviews conducted
  • 12 core features tackled
  • 186 pains points identified
  • 52 user interviews conducted
  • 12 core features tackled
  • 186 pains points identified
  • 52 user interviews conducted
  • 12 core features tackled
  • 186 pains points identified
  • 52 user interviews conducted
Picture of several buildings being built that illustrates the area of work of Glue's client Eque2, construction management software provider

Eque2

Elevating two core business management platform experiences

  • £1m cash-based pilot business in 1 year with 1 branch
  • QoQ trade with 2 branches taking as much cash as 14 TP branches
  • £1m cash-based pilot business in 1 year with 1 branch
  • QoQ trade with 2 branches taking as much cash as 14 TP branches
  • £1m cash-based pilot business in 1 year with 1 branch
  • QoQ trade with 2 branches taking as much cash as 14 TP branches
  • £1m cash-based pilot business in 1 year with 1 branch
  • QoQ trade with 2 branches taking as much cash as 14 TP branches
A warehouse main entrance photo of the Built builders merchant

BUILT/

A better builder's warehouse built from the ground up

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Visualisation of multiple work design deliverables done by the Design Studio Glue while working on the Product Design framework with multiple clients
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