• Visualisation of the Viator Search and filter screens designed by Glue for the Multi site experiments work

Adopting a 'just do it' approach, we apply proven design principles and UX best practices to iterate and refine features quickly. This streamlined process is designed for agility, ensuring timely and effective releases.

This framework is ideal when:

Making low-risk, high-clarity improvements.
Implementing rapid design changes based on best practices.
Seeking fast-paced, efficient product updates.
Focusing on usability and design trend alignment.
Requiring quick, impactful feature enhancements.
Emphasising streamlined processes for immediate results.

Framework key methods:

Strategic use of design language and accessibility analysis.
Crazy 8s, T-Bar Concepts, user journey maps, and prototyping.
Happy/sad flows, journey nuances, user flows, and UX principles.
Rapid prototyping to visualise and test changes quickly.
ROI-focused ideation workshops to ensure value addition.
Developer, solution architect, and business analyst handover.

Framework deliverables:

Enhanced user experience insights, continuously informing design decisions.
Rapidly developed prototypes, showcasing immediate feature improvements.
Strategic release plans for systematic and iterative development.
Actionable post-sprint reviews, focusing on continuous growth and learning.
Detailed design specs, user stories, and acceptance criteria.

With our Continuous Improvement framework, we embrace the agility and precision needed for rapid improvements, ensuring your product consistently meets the highest design and user experience standards.

  • Hastings Direct compact mobile screen views of the mid term adjustment process
  • Visualisation of a whiteboard-based remote Discovery workshop led by Glue for the construction manager platform provider Eque2 software named Construct Cloud.

Successful examples of Continuous Improvement

  • 2.5 year relationship
  • 3 core journeys
  • 1000+ participants & customers contributing to testing
  • 2.5 year relationship
  • 3 core journeys
  • 1000+ participants & customers contributing to testing
  • 2.5 year relationship
  • 3 core journeys
  • 1000+ participants & customers contributing to testing
  • 2.5 year relationship
  • 3 core journeys
  • 1000+ participants & customers contributing to testing
An image of two hands holding a phone in front of the desk. The phone shows the homepage of the Hastings direct app.

Hastings Direct

Digital transformation for the UK’s biggest digital insurer

  • Four core journeys tackled
  • Delivered across five sprints
  • Four core journeys tackled
  • Delivered across five sprints
  • Four core journeys tackled
  • Delivered across five sprints
  • Four core journeys tackled
  • Delivered across five sprints

TrustMark

Trade services and digital tools

  • 12 core features tackled
  • 186 pains points identified
  • 52 user interviews conducted
  • 12 core features tackled
  • 186 pains points identified
  • 52 user interviews conducted
  • 12 core features tackled
  • 186 pains points identified
  • 52 user interviews conducted
  • 12 core features tackled
  • 186 pains points identified
  • 52 user interviews conducted
Picture of several buildings being built that illustrates the area of work of Glue's client Eque2, construction management software provider

Eque2

Elevating two core business management platform experiences

  • MoM conversion rate of 6.9%
  • LFL quarterly revenue of £265K
  • MoM conversion rate of 6.9%
  • LFL quarterly revenue of £265K
  • MoM conversion rate of 6.9%
  • LFL quarterly revenue of £265K
  • MoM conversion rate of 6.9%
  • LFL quarterly revenue of £265K
A user browsing through the Hafele quoting summary window page on a black laptop sitting on a wooden desk

Hafele UK

Future-proofing business strategy through UX, data, and optimisation

  • 17 core screens designed across core journey
  • Delivered across four sprints
  • 17 core screens designed across core journey
  • Delivered across four sprints
  • 17 core screens designed across core journey
  • Delivered across four sprints
  • 17 core screens designed across core journey
  • Delivered across four sprints

Croma

In-store digital kiosk experiences

  • 4% channel revenue share for 9 consecutive months
  • Delivered in a single two-week sprint
  • 4% channel revenue share for 9 consecutive months
  • Delivered in a single two-week sprint
  • 4% channel revenue share for 9 consecutive months
  • Delivered in a single two-week sprint
  • 4% channel revenue share for 9 consecutive months
  • Delivered in a single two-week sprint

Wolseley UK

Progressive web app basket builder

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