Research Studies πŸ”¬

Guided by commercial, market, and customer insights, our Research Studies combine generative and evaluative methods to identify customer and marketplace dynamics and understand user experiences.

  • A broad look at various research boards identified speaking with users
  • An image showing various screens of the Hastings direct customer journey, with an empathy map bellow and statistics from user testing.

By utilising quantitative, qualitative, and holistic methods, we build essential insights to enable data-driven decision-making. Validating strategies to accelerate and de-risk investment decisions.

Accurate data forms the backbone of sustained innovation, and our purpose-built research frameworks empower commercial and product teams to learn and adapt at pace, whilst validating with precision.

Some examples of successful Research Studies:

  • Growing worldwide market share by 27.3%
  • Achieving user growth of 1.1m in 6-months
  • 37 critical UX recommendations identified
  • Growing worldwide market share by 27.3%
  • Achieving user growth of 1.1m in 6-months
  • 37 critical UX recommendations identified
  • Growing worldwide market share by 27.3%
  • Achieving user growth of 1.1m in 6-months
  • 37 critical UX recommendations identified
  • Growing worldwide market share by 27.3%
  • Achieving user growth of 1.1m in 6-months
  • 37 critical UX recommendations identified
Customer journey map created by interviewing Viator app users

Viator

Research and validation for a leading travel app

  • 57 opportunities identified
  • Average 12 users participating every sprint
  • 57 opportunities identified
  • Average 12 users participating every sprint
  • 57 opportunities identified
  • Average 12 users participating every sprint
  • 57 opportunities identified
  • Average 12 users participating every sprint
A decorative image displaying our Research work with Hastings Direct

Hastings Direct

Research that identifies critical user insights

  • 12 core features tackled
  • 186 pains points identified
  • 52 user interviews conducted
  • 12 core features tackled
  • 186 pains points identified
  • 52 user interviews conducted
  • 12 core features tackled
  • 186 pains points identified
  • 52 user interviews conducted
  • 12 core features tackled
  • 186 pains points identified
  • 52 user interviews conducted
Picture of several buildings being built that illustrates the area of work of Glue's client Eque2, construction management software provider

Eque2

Elevating two core business management platform experiences

  • 2.24% conversion rate
  • 17.4% adoption rate
  • New proposition validated in 90 days
  • 2.24% conversion rate
  • 17.4% adoption rate
  • New proposition validated in 90 days
  • 2.24% conversion rate
  • 17.4% adoption rate
  • New proposition validated in 90 days
  • 2.24% conversion rate
  • 17.4% adoption rate
  • New proposition validated in 90 days
Picture of a Holland&Barrett store at night. The logo is well lit up and visible.

Holland & Barrett

Define, prototype, and validate new propositions

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