Products & Experience

The ability to identify, validate, and turn data-led insights into tangible propositions is what sets category leaders apart. Our capabilities in Products and Experience are the cornerstone of this approach, ensuring our clients are evolving to ever-changing customer and market dynamics.

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Our Product and
Experience capabilities:

Validation

Rooted in deep research, our strategies and designs are driven by data, aligning with market trends and customer insights.

Decisions

We ensure every decisions is qualified and based on best practices, enhancing consistency and predictability.

Prioritisation

We prioritise development backlogs to focus on high-impact areas, optimising resources for commercial growth.

Agility

Our agile approach, including product sprints, ensures rapid validation, prototyping, and delivery.

Optimisation

Through targeted audits and research, we continuously refine customer experiences to meet business objectives.

Collaboration

Our collaborative approach boosts internal confidence, capabilities, and fosters integrated partnerships.

Our approach is one of standardisation, systemisation, and predictability. Delivering measurable and repeatable outcomes.

Product Sprints 🏃‍♂️

Time-boxed periods to identify, validate, and build new concepts based on discovery, research, validation, prototyping, and testing; rapidly delivering continuous improvement.

Launch New Features 🚀

Extend Existing Features 🛠️

Continuous Improvement 📊

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Research Studies 🔬

Utilise qualitative, quantitative, and holistic data to build essential insights to qualify commercial opportunities, validating and de-risking further investment.

Customer Dynamics 🎭

Solution Validation ✅

Continuous Research 🔁

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Design Systems 🎨

Build a set of standards to manage common design elements at scale. Incorporating governance, architecture, and scalability across multiple digital products and implementation teams.

Design System Adaptation 🔧

Design System Creation 🏗️

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Experience Review🚦

Our Experience Review sprint utilises audits, insights, and research methods to expose friction points, validate controllers, and build a qualified backlog of value-added releases.

UX Audit 📋

Competitor Analysis 🥊

Customer Experience 😊

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Collection of experience review presentation boards

Backlog Qualification 🥇

Qualify and prioritise backlogs against commercial OKRs and align teams to maximise performance, utilisation, and efficiency. Aligning efforts for commercial growth.

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A collection of Research content for Missguided validating their mobile app checkout designs

Build better experiences

Use our Which Test? tool to power your research and validation.

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Visual of the which test tool offered by Glue on the website, allowing clients to browse through a large list of research tools and process to fit their unique project need

Whether you want to leverage our frameworks to boost your internal capabilities, or seek an integrated partnership, we can assist in building or evolving your Product and Experience strategies.