Product Design

Scoping features, functionality, and user experience of a product or service.

Our Product Design frameworks are meticulously refined to accurately guide design decisions, processes, and practices – ensuring key UX/CX influencers are not left to individual discretion, and that design logic is constructively challenged, measured, and enhanced.

Explore our Product Design frameworks

Average 12 users participating every sprint
37 critical UX recommendations identified
Achieving user growth of 1.1m in 6-months
Average 12 users participating every sprint
37 critical UX recommendations identified
Achieving user growth of 1.1m in 6-months
Average 12 users participating every sprint
37 critical UX recommendations identified
Achieving user growth of 1.1m in 6-months
Average 12 users participating every sprint
37 critical UX recommendations identified
Achieving user growth of 1.1m in 6-months

A female researcher sits at her computer reviewing notes from a user interview

Research
Studies 🔬

Validate and de-risk product investments by understanding customer needs, pains, motivations, and attitudes.

1-month to deliver
Design system for 20+ touchpoints
62% increase in efficiency
1-month to deliver
Design system for 20+ touchpoints
62% increase in efficiency
1-month to deliver
Design system for 20+ touchpoints
62% increase in efficiency
1-month to deliver
Design system for 20+ touchpoints
62% increase in efficiency

Picture of a female designer building a Design System for a client as part of the Design system framework provided by Glue

Design
Systems 🎨

Craft scalable design systems that reduce the cost of ownership and promote consistent products.

Achieved a 215% in-store adoption uplift
£3.5m income benefit
4% channel revenue share for 9 consecutive months
Achieved a 215% in-store adoption uplift
£3.5m income benefit
4% channel revenue share for 9 consecutive months
Achieved a 215% in-store adoption uplift
£3.5m income benefit
4% channel revenue share for 9 consecutive months
Achieved a 215% in-store adoption uplift
£3.5m income benefit
4% channel revenue share for 9 consecutive months

Picture of the Head of Glue Design Dave collaborating with the Designer Leigh on a Product sprint for a client around a display in Glue office

Product
Sprints 🏃‍♂️

Ideate, solutionise, and validate new product features at speed using a structured 2-week product sprint process.

Clients love using our
Product Design frameworks

Increased conversion rates by 1.62%
Achieved a 215% in-store adoption uplift
Delivered in 2 sprints
Increased conversion rates by 1.62%
Achieved a 215% in-store adoption uplift
Delivered in 2 sprints
Increased conversion rates by 1.62%
Achieved a 215% in-store adoption uplift
Delivered in 2 sprints
Increased conversion rates by 1.62%
Achieved a 215% in-store adoption uplift
Delivered in 2 sprints

The monthly plan types screen design for Three's digital ticketing system

Three

Selling more phone tariffs through digital

1-month to deliver
62% increase in efficiency
Built for optimisation
1-month to deliver
62% increase in efficiency
Built for optimisation
1-month to deliver
62% increase in efficiency
Built for optimisation
1-month to deliver
62% increase in efficiency
Built for optimisation

A compact view of the design system

Hastings Direct

Delivering a scalable digital design system

2.3% in-store conversion rate increase
31 screens designed and delivered
Delivered in 2 sprints
2.3% in-store conversion rate increase
31 screens designed and delivered
Delivered in 2 sprints
2.3% in-store conversion rate increase
31 screens designed and delivered
Delivered in 2 sprints
2.3% in-store conversion rate increase
31 screens designed and delivered
Delivered in 2 sprints

The Uniqlo kiosk is in situ within the Oxford St store in London

Uniqlo

Making kiosks the go-to tool for shoppers

Growing worldwide market share by 27.3%
Achieving user growth of 1.1m in 6-months
37 critical UX recommendations identified
Growing worldwide market share by 27.3%
Achieving user growth of 1.1m in 6-months
37 critical UX recommendations identified
Growing worldwide market share by 27.3%
Achieving user growth of 1.1m in 6-months
37 critical UX recommendations identified
Growing worldwide market share by 27.3%
Achieving user growth of 1.1m in 6-months
37 critical UX recommendations identified

Customer journey map created by interviewing Viator app users

Viator

Research and validation for a leading travel app

Design system for 20+ touchpoints
38 scalable icons with responsive variables
40% reduction in design time for new features
Design system for 20+ touchpoints
38 scalable icons with responsive variables
40% reduction in design time for new features
Design system for 20+ touchpoints
38 scalable icons with responsive variables
40% reduction in design time for new features
Design system for 20+ touchpoints
38 scalable icons with responsive variables
40% reduction in design time for new features

An image showing different components from the Built design system. It shows logos, colour styles and iconography.

BUILT/

Design consistency across every channel

57 opportunities identified
Average 12 users participating every sprint
51k midterm adjustments via the app
57 opportunities identified
Average 12 users participating every sprint
51k midterm adjustments via the app
57 opportunities identified
Average 12 users participating every sprint
51k midterm adjustments via the app
57 opportunities identified
Average 12 users participating every sprint
51k midterm adjustments via the app

A decorative image displaying our Research work with Hastings Direct

Hastings Direct

Research that identifies critical user insights

Frequently asked questions about
our Product Design frameworks

Up nextProduct Optimisation

Visualisation of multiple deliverables built by the Design Studio Glue for the Product optimisation framework

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